Retail Assault Figures Revealed

Around 2,500 shopworkers in Scotland last year were assaulted by customers, according to union bosses.

They've who released figures today showing nearly 30% of retail workers were threatened by customers and around half were verbally abused.

The Usdaw union is launching a Freedom From Fear campaign, working with retailers to crack down on violence and make workplaces safer.

John Hannett – Usdaw General Secretary says: “Our survey shows that life on the frontline of retail can be pretty tough for many shopworkers and there is still a lot to do to help protect them. 

“We launched our Freedom From Fear Campaign in the face of growing concerns amongst retail workers about violence, threats and abuse. The campaign works with retailers to promote respect and make workplaces safer for staff and customers alike.

“All too often criminals who assault staff are not even sent to court, and those who are can receive derisory sentences. In other cases, where the offender often isn’t charged at all victims are left feeling that no one cares that they were assaulted.

“Retail crime remains too high and there needs to be action to protect shopworkers."