Online Guide For Social Tenants

An online comparison site has been launched to give tenants a guide on the performance of their landlord.

The Scottish Housing Regulator's website rates the performance of how bodies such as councils and others are offering social housing. Around 38, 000 properties in the Kingdom are covered by the resource.

The online resource will assist in areas such as:

Homes and rents
Quality and maintenance 
Neighbourhood
Tenant satisfaction
Value for money.  

Kay Blair, the chair of the Scottish Housing Regulator,said : 

"Publishing these reports is about empowering thousands of tenants in Fife and across Scotland with information which affects their quality of life. It may be the rent they pay; how quickly repairs are made or how effectively reports of anti-social behaviour are dealt with – what matters is tenants can access good information quickly to allow them to hold their landlord to account.
 
"Our new reports are accessible and focus on the areas that matter most to tenants.We expect landlords to share their Landlord Report with their tenants.  Our online tool allows tenants to make quick comparisons against other landlords.
 
"We will also follow these reports with our national analysis of the performance figures later this year.  For social housing to go from strength-to-strength there needs to be open dialogue between tenants and landlords. Today’s launch creates the ideal trigger to help continue these conversations."

Michael Cameron, chief executive of the regulator, says it gauges which areas, such as quality and maintenance, neighbourhoods and tenant satisfaction.

 

 

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